I've had some bad experience with landlords in my time, though most of them have been very bureaucratic. So far my experience with my landlord in San Jose has been very cordial, easy-going and helpful. I'd already made brunch plans the day I was to sign my lease, and he just asked that I give him a quick call when I was done so he'd have a bit of time to be ready. He's let me know when something wouldn't happen the exact time he thought it would. I've just had an email exchange with him about paying first month's rent through my bill pay that makes me really like him. (It's too complicated to explain the details and it doesn't matter to the story anyway.)
Seems very different than previous landlords.